Privacy Policy – ResetFix.Com

Last updated: March 20, 2025

We value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when accessing our website and using our firmware generation and update services. Please read carefully to understand our practices.

1. Information We Collect

We collect only the data necessary to provide the best experience and ensure the operation of our services. This includes:

Data provided by you: Name, email, payment information, and device model (when you request firmware).
Automatic data: IP address, browser type, operating system, and information about your browsing on the site (via cookies or analytics tools).
Usage data: Information about how you interact with the site, such as pages visited and firmware requests.

2. How We Use your Information

We use your data to:

Process and deliver requested firmware.
Improve our services and personalize your experience.
Send important communications, such as order confirmations or service updates.
Comply with legal obligations or respond to judicial requests.

We do not share, sell, or rent your personal data to third parties, except when necessary to process payments (via trusted partners) or as required by law.

3. Storage and Security

Your data is stored on secure servers and protected by measures such as encryption and firewalls. We retain information only for the time necessary to fulfill the purposes described in this policy or as required by law.

4. Cookies and Similar Technologies

We use cookies to:

Ensure the website functions properly.
Analyze traffic and understand user behavior.
Provide faster and more personalized browsing.

You can manage or disable cookies in your browser settings, but this may affect some website functionalities.

5. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Request information about how we use your data.
Unsubscribe from promotional emails.

To exercise these rights, contact us at resetfixbr@gmail.com.

6. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our services or legislation. The most recent version will always be available on this page, with the update date indicated at the top.

7. Contact

If you have questions or concerns about this policy or the use of your data, please contact us:

Email: resetfixbr@gmail.com
Business hours: Monday to Friday, 9 AM to 5 PM (Brasília time).

We are here to help and ensure your experience is safe and reliable!